Felix Lighting

Entertainment Lighting Company in La Mirada, CA is seeking a detail-oriented truck dispatcher to dispatch our drivers to customer locations. In this role, your duties will include communicating with our customers to record their requirements, planning and adjusting routes, as well as scheduling drivers to deliver or collect Lighting Gear and Trusses.

We are looking for a candidate that exhibits extensive experience in dispatching trucks and the ability to work under pressure. Ultimately, an outstanding truck dispatcher is someone whose organizational skills translate into exceptional gear delivery services.

Truck Dispatcher Responsibilities:

  • Scheduling drivers to make lighting gear deliveries to any number of entertainment customers for festivals, concerts, theatre, sporting, tv/film and commercial events.
  • Communicating with customers about freight details, delivery or pickup times, and special handling requests.
  • Planning pre-determined routes and accommodating route changes as needed.
  • Preparing dispatch documents, as well as generating freight bills and invoices.
  • Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
  • Keeping track of transportation regulations and laws to ensure that truck drivers comply.
  • Reviewing drivers’ logs, including dispatched calls and arrival times.
  • Logging customer shipping schedules and complaints.
  • Reports to the Logistics Manager for other duties as assigned.

Truck Dispatcher Requirements:

  • High school diploma or GED.
  • Bachelor’s or associate degree in transportation or logistics would be advantageous.
  • 2-3 years of experience as a truck dispatcher in a similar industry.
  • Exceptional ability to schedule drivers, plan routes, and dispatch drivers to customer locations.
  • Extensive experience in customer services.
  • Experience with Transportation Management Software (TMS).
  • Proficiency in office software, including Microsoft Word, Excel, and Outlook Express.
  • Ability to monitor drivers’ logs.
  • Knowledge of applicable transportation regulations and laws.
  • Excellent organizational, communication, and time management skills.

M- F 10 am – 6:30 pm but on call hours and some weekend hours may be required.

To apply for this job email your details to HR@felixlighting.com